Privacy Policy
1. Introduction
Luna Starbloom ("Company", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.lunastarbloom.com ("Website"). By using our Website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
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Name
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Email address
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Phone number
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Billing and shipping addresses
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Payment details (processed securely through third-party payment providers)
2.2 Non-Personal Information
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Browser type and version
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IP address
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Pages visited and time spent on the Website
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Device type and operating system
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Referral sources (how you found our Website)
2.3 Sensitive Information
If you book a service such as a Kambo ceremony or sound healing session, we may collect health-related information you voluntarily provide. This information is kept confidential and used only for service provision.
3. How We Use Your Information
We use the information collected to:
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Process bookings and payments
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Provide our services, including Kambo and sound healing sessions
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Respond to inquiries and customer support requests
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Improve our Website and user experience
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Send marketing emails (if you opt-in)
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Comply with legal obligations
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share it in the following circumstances:
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Service Providers: Third-party vendors who assist with payments, website hosting, and email communications.
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Legal Compliance: If required by law or to protect our rights.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. You can modify your browser settings to disable cookies, but this may affect the functionality of the site.
6. Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Opt-out of marketing communications
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Restrict or object to certain data processing activities
To exercise your rights, please contact us at the details below.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our Website with the effective date.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: lunastarbloom7@gmail.com
Phone: +447766771951
Address: 16a Lightcliffe Road, Palmers Green, N13 5HD